I went to pick up some Rx's that the doc had faxed in for me. Stood in the pick up line for 20 minutes only to be told that I need to get in the drop off line to "activate" the prescriptions. WHAT? Yes...so I stand in the drop off line for an additional 20 minutes then am told it would be 2 hours before the prescriptions were ready! What exactly is the point of having the doc fax in Rx's for you if they won't be ready anyway when you go to pick them up. TOTAL AND COMPLETE WASTE OF EVERYONE'S TIME!!!!!
Meh, it's the on base pharmacy.. but here's a map to the temp pharmacy.
Computers are down today and the wait is horrible!!!! The ONLY good experience with this visit was Capt. Beidel.....who did everything he could to take care of the people waiting for their prescriptions to be checked in. Thank You Captain Beidel!!!!!
It was my first visit...hopefully it will be my last! I spent 45 mins just waiting for my number to be called. (I am disabled). They called the "H" number after we'd been there 20 minutes...it was the number before mine. Then, 20 minutes later they FINALLY called my number. I asked how long I had to wait for pick up, he said, "30-45 minutes." I told him that was unacceptable and wrong. I am visually impaired, fibromyalgia, with 2 knee replacements, sitting, standing, both are uncomfortable. I don't drive so I have to get relatives to drive me. Now I might have to cancel my 11AM dental appointment for tomorrow (Friday) because I couldn't get my antibiotics in TEN MINUTES!! UNACCEPTABLE!
Lackland Satellite Pharmacy is a US Pharmacy based in Lackland Afb San Antonio, Texas. Lackland Satellite Pharmacy is located at Lackland AFB, TX 78236, USA.
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